2008.07.04(Fri)
 | 社長をだせ!―実録クレームとの死闘 (2003/07) 川田 茂雄 商品詳細を見る |
Claimers
―文句ばかり言う客（専門用語：権利主義者）―
理不尽な
文句が多い
ここの客
[Translation]
This office has a lot of customers who always say irrational complaint
[Comment]
We accepted the order in the morning.
And we delivered it in the afternoon.
... Is there any problem? (There cannot be no problem!)
But the customers made complaints of it.
“Why did you deliver it in the afternoon!?”
(＝I had to wait for it in long time
)…！？
（It is our normal service
）They are sure to have another dissatisfaction.
... I analyze it so.
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